Women UK take a closer look at the much used Booking.com website. Booking.com B.V., part of the Priceline Group (Nasdaq: PCLN), owns and operates Booking.com™ along with other well known sites like Kayak, agoda.com, rentalcars.com and opentable.
Booking.com is a leader in booking accommodation online. Each day, over 1,000,000 room nights are reserved on Booking.com. The Booking.com website and apps attract visitors from both the leisure and business sectors worldwide. Established in 1996, Booking.com B.V. guarantees the best prices for every type of property, from small, family-run bed and breakfasts to executive apartments and five-star luxury suites. Self-catered properties are also specifically a focus of Villas.com, a sister site recently launched by Booking.com. Guests can access the Booking.com website anytime, anywhere from their desktops, mobile phones and tablet devices, and they don’t pay booking fees – ever. The Booking.com website is available in 42 languages, offers over 924,000 hotels and accommodations including more than 439,000 vacation rental properties and covers over 90,000 destinations in 224 countries and territories worldwide.
The website features over 92M hotel and guest house reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 19 years of experience and a team of over 11,000 dedicated employees in over 176 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.
Like most of us, we have used Booking.com at some time. Having the ease and of course the choice of accommodation offered by Booking.com is indeed an ease for the consumer. What we love here at Women UK is the fact there is no booking fee and this means that once we have a date for travel, we can book the accommodation. With most hotels offering a 24 hour before stay free cancelation, this means, we can get the best pick!
Of course on the other side of this is that mere fact that we are not booking direct with the hotel but through a huge nameless conglomerate and so should there be any problems, the hotel will put you back to Booking.com and not try to resolve the problem for you. Having researched the reviews and bogs on Booking.com, they come back as a mixed bunch. On one side saying Booking.com was helpful, professional and efficient in dealing with their complaint or problem. On the other side, not so positive with comments like having difficulty calling numbers in different countries and language issues.
In summary, here at Women UK, we love the variety, choice and price point of Booking.com and will continue to use. Well done Booking.com!
‘Booking.com announced world-renowned footballer Thierry Henry as the company’s official ambassador for the 2016 Summer of Sport. Given the energy and excitement surrounding the upcoming Olympics in Rio de Janeiro, this summer provides an epic opportunity for Booking.com and Henry to inspire people everywhere to explore their passion for sport as the impetus to discover and experience the world through travel. Perfectly matching people’s unique interests with the best destination and accommodation to help them live their passion this summer, it’s time to get booking’ (Booking.com)